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Not only was the lesson in physics and engineering informative, but the larger lesson...that failure can be a step on the road to success...was imparted (at least I hope it was).
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To keep in touch, generate conversation (and a hint of controversy), and opine.
Two books I just finished that I wanted to recommend.
Particularly relevant for anyone who has to lead a group or an organization.
The first is written by the CEO/Founder of LinkedIn, Reid Hoffman. It’s called The Alliance: Managing Talent in the Networked Age and highlights how managing people has changed since the era of lifetime employment has come to an end.
They reframe a job as a “tour of duty” in which the company makes clear to the employee what s/he will get out of the next assignment while at the same time, the employee promises s/he will stick with the job until the end of the tour. They stay because reputational risk is too great to leave it.
It’s a quick read and a solid framework for thinking about developing talent in today’s networked age.
Meanwhile, you can always look to the military for inspiring stories of courage, bravery, and leadership. In Pegasus Bridge, the acclaimed historian Stephen E. Ambrose details the first invasion effort of D-Day and the strategic imperative of a group of British airborne troops of taking a canal bridge deep behind enemy lines.
This is a book about planning, preparation, team building, leadership, strategy, execution, and more.
You’ll appreciate the “Greatest Generation” more and hopefully you’ll never be in a life/death situation like this with the fate of the free world hanging in the balance.
However you will be in a position where you need to lead a group of people on a mission. Learn from the best.
We didn’t have a huge window for a long summer vacation this year, so we decided we would do a 3 day jaunt up/back to Niagara Falls.
Our objectives were simple and two-fold.
It’s what you learn along the way that makes the family trips so much fun.
And it’s the little moments (both good and bad) that you create the memories that stick with all of us for the rest of our lives.
What’s going on in Canada?
As part of our ‘get in the Canada frame of mind” effort, we pulled up the Canadian anthem on YouTube and played it over the car speakers.
It was around that time that we learned that Paco thought the lyrics were:
“we stand on God for thee” instead of “we stand on guard for thee.”
Needless to say, we had some fun with this. Canadians being so dedicated to their country that they will trample God for it.
Also, he thought that it was “Bob keep our land, glorious and free” instead of “God keep our land.”
This led to a lot of speculation as to who exactly Bob is. Perhaps Canada’s gardener?
The Unexpected Twists
Nadia has had a bit of a string of bad luck recently. She had strep, then a viral infection of her chest. We had taken her to a few places (Right Time Clinic being one of them where we had a horrific experience) and it seemed like we were doing all the right things.
Still, she was obviously sick and wheezing a bit.
We had a nebulizer and were using it.
However, the first night in the hotel was just brutal. Nadia was coughing violently, having a hard time breathing, and it was keeping the NFO and me up.
I was up from 2-5.30, but that’s nothing compared to the NFO who decided at 5am to take Nadia to the Williamsville hospital ER.
All’s well that ends well, but it was one of those nights where you think “great, I’m on vacation with the family, I’ll get to bed at a reasonable time, and be somewhat well rested” and instead turns into an all-nighter.
Ah, parenthood.
The kids ended up having a great attitude, making lemonade out of lemons (and that’s a life skill, isn’t it?) and we went to the pool in the morning.
We didn’t get to Niagara Falls until about 12.30pm, but it all worked.
Simple Expectations and Bonusville
My philosophy of travel with the family is very simple. Have ONE objective per day. Everything after that is bonus.
Monday was “Maid of the Mist” and then whatever.
Once we did that (and we all had a blast, getting soaked), we were in bonus land.
I had brought passports, so we walked across the Rainbow Bridge (kids enjoyed straddling the border) to Canada.
It gave us a chance to talk about different currencies, why Queen Elizabeth is on the money, kilometers vs. miles and immigration policy.
The approach is a major stress reliever for me. You don’t need to rush. You just do your thing and then can allow the rest of the day to unfold. I find it helps with keeping other people from whining too much as well.
And The Icing on the Cake
When we’re at home, we’re all not staying in the same room or same car for the same length of time. The intensity comes from the proximity and you see how we all work together to solve disagreements or partner.
You see how the kids take care of each other as they get to explore the hotel or go downstairs for the breakfast buffet.
You get to see that, for some reason, they think the show “Full House” is one of the funniest things they’ve ever seen. They laugh at the show and the NFO and I just laugh at their reactions.
You get to inhale the innocence of childhood through them, knowing that you don’t have it forever, but that it’s glorious while it’s here.
And you get to talk about “that time we went to Niagara Falls and Canada.”
Even if we had 14 hours of driving and a trip to the ER while we were there.
It’s all worth it.
For those of you following my periodic rant. Here’s another one. The education disruption is coming.
Heard a few things from various people that I wanted to document, if only for my own posterity.
Why Now?
One speculation is that Iran egged on Hamas to intensify things.
Why? To pull attention away from them and the fact that they blew by another deadline on the nuclear thing.
More Balanced Reporting?
While I would certainly not say that the media is full on pro-Israel, there have been some more reports that are critical of Hamas. One hypothesis goes to the mentality of the reporters who are stationed in Israel.
For years, they could be in Jerusalem or Tel Aviv, claim they were “war reporters” by going to West Bank or Gaza for the day and then return to their 5 star hotels and 1st world lives without trouble. Not like being in Syria or Iraq or wherever. Now, however, they, too have to go into bunkers and hear sirens, so maybe they are thinking “hmmm..the Israelis may have a point here.”
Europe and the Jews
It’s just really, really bad.
I had a thought today about the fact that we’re seeing the rise of another type of totalitarianism. Then, I read Shmuel Herzfeld’s article. He said it, so I don’t have to.
And people are targeting Jews for violence in France, chanting “death to the Jews” in the city of the International Court of Justice, the Hague, and opening up charter schools in Norway that advocate beheading for people who don’t fast during Ramadan.
I have to admit that there is a streak of naivete within me.
Every time that Hamas attacks Israel, true to its charter of destruction of the Jewish state, I think to myself “ah, maybe this time the world will see that there is no moral relativism.”
We all know that Israel isn’t perfect. No secret there, but we all don’t seem to get the core issue…denial of Israel’s right to exist.
I think it’s just so difficult for the Western mind to comprehend that one side doesn’t want the other side to even exist.
So, it’s difficult to believe that there isn’t some “path to peace” since it’s just a huge misunderstanding.
But, like every time before, I am reminded about the reality that moral relativism does exist.
And it makes me anxious about the world in which my children will grow up.
I took Paco to NYC for a short trip and a “bring your child to work day.” We rod the subway during rush hour. It was crowded and hot.
He crouched down to the floor. Not on it, just soft of squatting.
When I asked him why, he said, “there’s more room down here.”
And I guess he’s right. Feet/legs take up less space than torsos and waists
Searching for a new leader for a spiritual organization is a process fraught with challenges and emotions.
Throw in the old “2 Jews, 3 opinions” axiom and synagogues are often ground zero for turmoil during times of change.
My dad successfully led a Rabbinic search in the 1980s (twice actually) and documented what he learned.
Leaving out some of the obvious technologically-dated references, there are some solid guidelines here should you ever find yourself in this position, with a desire to minimize strife, you may appreciate his wisdom.
About 2 months ago, one of the sales guys at Sprinklr suggested that we do a customer event on a rooftop overlooking Wrigley Field in Chicago on a Monday night. Having never been there, I , of course approved the idea
A few weeks after that, my Dad, a big baseball fan announced his desire to take his children and grandchildren to a Sunday baseball game at Nationals Stadium.
I was lined up for 2 games in 2 days.
Then, my travel plans changed and I found myself headed to NYC on the Tuesday after the Wrigley event. When I shared my plan with my pal, David Bloch, that I would go to 2 games in 2 nights in 2 cities, he said, “you should go to a Mets or Yankees game.”
And the Stadium Hat Trick plan was hatched.
My colleague, Brian and I, were planning on working late that night anyway over dinner, so instead, we went to Citi Field (where we brought our laptops and iPads, etc.-and there’s free wi-fi, which I am using right now to post this).
I’m not really a huge baseball fan, but all three of these were good, solid reasons to go and it seemed like a chance to create a life memory.
So, I did.
As a parent, you want to know that your kids are learning the values you are trying to teach them.
The other day, Tonka came up to me and said, “There are four things you say all the time.”
My thought was…”If this is what they’ve learned from me, then I’m doing ok.”
I did explain that, there are times when it’s better to actually “go home.” Knowing the difference takes time and wisdom, but overall, I was pleased.
I should say that there was one more saying which she attributed to me: “I love you. Now leave.”
That’s what I say to them when they come into my office and begin talking…while I’m on the phone.
Still, overall…this works.
Not everyone with whom I have spoken loves Michael Lewis’ new book, Flash Boys: A Wall Street Revolt.
Perhaps I’m too much of a fan to think otherwise, but I really appreciate his ability to take things that are extremely difficult to comprehend and make them, well, comprehensible.
In this case, High Frequency Trading, and how the stock market is extremely challenging for the little guy (and I’m one of them).
He takes a piece of the world which is foreign to you and opens up your understanding.
I’m a fan…of this book and of his.
While the outcome of the US-Portugal game wasn’t as I would have hoped, it did provide two special moments for me.
When the US scored the go-ahead goal, Paco, Nadia and I had a huge pile on in the middle of our den to celebrate, as we emulated the players.
Then, in the last play, when we saw Cristiano Ronaldo get the ball, we all started yelling, “No! No! No!” together…and we shared in the agony of the last second heartbreaker.
It is why we watch sports and why we watch them with people we care about.
Shared emotions at its finest.
The girls (Tikkanen and Lakkanen) and I were invited as guests of the Republic of Finland to visit their Embassy and learn a little bit about the country.
The embassy was actually the first LEED certified embassy in the US and is of architectural interest because of its unique design that blends in with the surrounding landscape.
Our guide, Pauliina Paulanen, gave us a great tour and the girls asked a number of questions.
We learned about the population of Finland (5.5m), their love of ice hockey (we knew that) and “Finnish baseball” (we didn’t know that), that they love fish (no surprise) and potatoes.
There are also 2.5 million saunas in the country…and one more in the Embassy. Luckily, it was off when we went in there.
The girls learned about the social welfare state, what kind of schooling that Finnish kids get, their perception of themselves as humble, somewhat reserved people whom once you get get know are pretty funny, outgoing, and sarcastic.
During the winter, it stays dark pretty much all of the time, but from 10am-3pm, it’s sort of light outside…but not a whole lot.
The country is challenged by the Euro and immigration and prides itself on its different outlook than its other Scandinavian neighbors. Swedish is also an official language of Finland.
I tried to goad her into a Finland-Sweden rivalry statement, but she would have nothing of it!
It didn’t matter. What mattered is that the girls learned something (so did I—who knew Angry Birds was Finnish?) and we got some souvenir stickers and brochures for later reading.
(Yes, the girls wore their Finland jerseys)
Oh…and some great memories of our trip together…all because we were watching Olympic ice hockey and we have a thing for nicknames.
Of course I had heard of Alexander Hamilton, but I certainly didn’t really know, understand, or sincerely appreciate the man until I finished the 731 page biography (amazon link) of him by Ron Chernow.
It reads like a novel and you can’t help but walk away impressed at his dedication to the cause of the American Revolution, his intellect, his work ethic and the fact that he (and all the rest of the founding fathers) were, when all was said and done, people with many shortcomings.
The book (amazon link) certainly ripped the veneer off of men like Jefferson, Madison, Monroe, and Adams. I certainly appreciate that politics was as dirty then (if not dirtier) than it is now.
The book was epic and well worth it. It took me about 2 months to make it happen, but well worth it.
Recommended: Alexander Hamilton by Ron Cherwnow
A few weeks ago, my sister sent me a great TED video about the value of talking to strangers.
You have so much to learn from them.
And, again, I’ve seen how valuable that can be. In this video, I hear from a University of Texas football legend because I asked him about his shirt while we shared an elevator ride in Dallas.
And here’s an article about the movie he was consulting on.
You know my passion for nicknames and how I have bestowed 3 nicknames of Finnish origin on my kids.
So, I decided that with school out, it was a chance for them to connect with their “newfound” roots.
I contacted the Finnish Ambassador to the US.
From: Jeremy Epstein
Sent: 1. kesäkuuta 2014 10:28
To: WAS sanomat; Koukku-Ronde Ritva; Mäkeläinen-Buhanist Soili
Subject: How I am teaching my kids to appreciate Finland
Dear Ambassador Koukku-Ronde,
Considering that my family and I have no connection to Finland of consequence, I think you will find this story quite amusing.
(I travelled there once about 25 years ago and have 1 friend in Finland, but that’s about it, unless you count the Nokia phone I had in 1999).
How my kids got Finnish surnames as nicknames
4 years ago, my kids and I were watching women’s ice hockey in the 2010 Olympics, as Finland played Sweden.
I have a certain fondness for creative nicknames and, for some reason, I started calling my 3 kids “Tikkanen,” “Jokinen,” and “Lakkanen” (turns out her name was Laksonen-sorry about that).
The nicknames have stuck (I blog about it often) and recently I bought them ice hockey jerseys with their nicknames on the back, which they wear proudly. (Pictures attached).
We are talking about a family trip to Finland one day.
Request
We live in the DC area and wanted to know if we could have an “official” visit to the Embassy during June (as they will be out of school).
Nothing too crazy, but we thought it might be fun for them to wear their jerseys and meet some Finns, take a few pictures, and learn a bit about the country.
I certainly realize that you have many important things to do, so anyone on the staff will be fine (even if only for 4 minutes). At a minimum, it will be good pictures for your Facebook page and Twitter feed!
Let me know if this is something we could do, as I know it will be educational and memorable for them as well…and who knows, you may create fans of Finland for life!
Have a great day. Respectfully,
Jeremy Epstein
And I got a response
Dear Sir,
Thank you for our message. We would be happy to give you and your kids a small tour of the Embassy on June xx, at 2pm. I will show you a little bit around our building and at the same time tell you about Finland. It will take an hour maximum. Please let me know if this sounds good to you.
Also, can you send me the names of everyone attending the tour by Friday June xx.
Best wishes,
Pauliina Pennanen
Cultural and Media Assistant|| Embassy of Finland
3301 Massachusetts Ave, NW, Washington, DC 20008
The Embassy of Finland in Washington D.C. is the first LEED certified green embassy in the United States.
Helped my 3rd grade son get elected to class representative.
I was nervous, but fortunately he came through.
Truly team effort as NFO and his sisters did the bulk of the work.
Still, I felt my rep was on the line!
There have been some proud moments in my life, but one of the proudest came the other day when Paco got his first job.
Our neighbors made him offer to do some planting in the backyard and Paco really took the responsibility seriously.
He committed to showing up on time, being prepared, and ensuring that his customers were satisfied during and after the job.
He didn’t complain about it being too hot or too hard.
He just went out there, did the job to the best of his ability, and was beaming with pride when he came back with the first earned dollars of his life.
The value of a hard day’s work and seeing it through to completion. If my kids can learn these traits, I’ll feel that I’m doing a good job as a parent.
Growing up, my dad would often take my family or individual children on trips. But, it wasn’t a standard vacation as in “let’s go and hang out somewhere.”
No, we had a syllabus.
That’s right.
He would give us books to read to obtain what he called the “[insert place name] of the mind.” You go to Norway and it’s “Norway of the Mind,” “Malta of the Mind.” You get the picture.
When I was 14, he took me to the then Soviet Union, Poland, and East Germany. I read some Tolstoy, Dostoevsky, and more. It was intense.
And my dad is a history-savant. Deep in knowledge and, well, always willing to share it.
So, I wasn’t so surprised when he filed a report after taking my 8 year old son to a baseball game on Memorial Day.
“Paco was, as always, a great companion.
He has a sense of humor. When we discussed that Boston had just experienced a long losing-streak.
He said that this was the second curse of the Bambino. I don't know if read that reference or originated it. (The first curse of the Bambino was that for decades Boston did not win a World Series, attributed to the fact that Boston traded Babe Ruth to the New ork Yankees and was cursed by that transaction.)
On the ride home, we discussed Harper's Ferry, the arsenal, the role of water-powered machinery before the advent of electricity, the fact that the Potomac is not navigable because of the falls, the role of locks in raising and lowering boats and ships, the Panama Canal, how American became involved and that the Pacific and Atlantic are not at the same height, necessitating locks to lower and raise ships. The transportation advantage of shipping through the Panama Canal instead of going around the tip of South America.
We briefly discussed the significance of percentages in baseball. He seems to have a grasp on that topic though we did not explore.
Because this was Memorial Day, at 3 pm, there was a moment of silence for fallen military, apparently throughout the country. Because one of the mascots at the game is William Howard Taft and another is Theodore Roosevelt, we touched on their respective Presidencies and their eventual rivalry that led to the election of Woodrow Wilson.
A beautiful day for Baseball. The outcome of the game was not great for the home team.”
He’ll go pretty much anywhere w/anyone if this is your style. Just let him know.
People often comment about my proficiency in acknowledging birthdays.
I call about 1800 people per year and I do it because I enjoy maintaining relationships and hearing differing perspectives.
What’s been interesting to note as I (and the bulk of my cohort) age is that the good news (educational, professional achievements and personal milestones of marriage and children) is now being tempered with some of the hard realities of life.
People who have been laid off and are having difficulty finding work.
People with severe challenges on the part of their children, either disabilities (ranging from mild to major) or behavioral (addictions).
Marriages that have been dissolved or are in distressing and precarious positions.
Deaths of loved ones, both premature and of a more natural nature.
And the strain becomes a domino effect…one area (a disabled child) affecting another (marriage).
It should really be of no surprise, obviously this is what happens as you advance in the game, but still, it’s a wake up call.
You recognize, again, that life is not all Disney movies. Things never work out as you anticipate and you have to continually reassess your own position on the board.
Nadia has been reading a lot of books about historical figures. They are titled “Who was so-and-so?”
“Who was Elvis Presley?”
“Who was Thomas Jefferson?”
You get the picture.
The other day, she was reading the list of titles and one was: “Who was Michelangelo?”
She turned to me and said, “Is he related to Maya Angelou?”
Long time blog readers know that I’m a huge Simon Sinek fan.
And he continues to deliver with this presentation. 45 minutes, but worth every one. I’m going to watch it at least 2 more times.
Leaders Eat Last - Why Some Teams Pull Together and Others Don't
HT to Mitch Joel for bringing it to my attention.
I just love the power of social and digital to keep relationships alive over time and distance.
When I was in London recently, I saw my former NYC neighbor, Polar Bear club member, and running partner, Robyn Massey for the first time in 13 years.
Without technology, there's NO way we would have stayed in touch.
This is one of the reasons why I am so passionate about technology.
I write this on a flight back from London, which provides ample opportunity for reflection.
I’ve been thinking about my career path and chosen field and why I got into it.
Certainly, hearing Todd Newfield speak when I lived in Japan was a seminal moment. One that was further catalyzed when he instructed me to read my first marketing book, Peppers and Rodgers’ The One-to-One Future.
Intellectually, I was hooked.
But, there was a moment a few years later when I was working at Snickelways and we had a client called Quantum Cycles (I’m still in touch with one of the clients from that assignment) and they instructed us to come down to Florida to observe Daytona Bike Week. They wanted us to understand the mentality of the customer to whom they were selling.
At one point, we entered a drugstore. Not a chain, kind of a five-and-dime variety.
As I walked the aisle, I found myself behind a man who fit every stereotype there was about a redneck/biker.
Dirty jeans, long, greasy hair, worn boots and a mesh baseball cap.
He also had a jean jacket where the sleeves had been cut off, showing his arms.
On his left and right triceps were tattooed-in kind of a gothic/old English style, the words “Harley” and “Davidson,” respectively.
I was mesmerized and I felt an emotional jolt that lit up the intellectual wood which had been gathering.
I distinctly remember thinking to myself, “I don’t know what it is that motivates someone to tattoo the name of a company on their body, but that’s what I want to figure out.”
So, while the tangible goal might be to have someone so passionate about Sprinklr or Never Stop Marketing or whatever company, product, service I am marketing at the time, that they will tattoo it on their bodies, the real goal is to understand the human condition on such a deep level as to understand the Why.
It’s a long run and I’m not there yet, but that’s just how I seek to make sense of Life.
An unexpected text popped up on my phone on my birthday.
Jason Solomonson said “My brother Chad says that today is your birthday and that you are in Austin. He thinks we should meet.”
As you know, relationships are important to me.
The way I measure the value of the relationship is how often someone says “there’s someone you should meet.”
Even though Chad and I haven’t seen each other (or even chatted in a while), he did me the favor of making the recommendation to his brother.
I’m ALWAYS open to meeting new people. You NEVER know where good ideas come from.
The challenge in this particular case was: time was limited. I had a slate full of meetings and had to leave earlier than I would have liked for the airport because cabs were in such demand at SXSW that I knew it would be tough.
Then, as if the script had been written, Jason sends a pic of a limousine. (here’s the video)
“FYI… Brightline has @TheSXSWLimo limousine that we are sponsoring in case you have seen it.”
Lightning struck.
“Well, I do have to go to the airport at 4pm. Any chance a birthday present limo ride is in the cards?”
“Sure!!” he wrote.
BINGO. Problem solved.
Now, let me tell you why this is such smart marketing.
You see, at SXSW, cabs are at a premium, so ppl are in need of transportation.
So, the idea of renting a limo available for clients/prospects is a way that Brightline says “we care about you.”
It delivers value without asking anything in return. (Hear him in his own words.)
Naturally, when you are in the limo, you are going engage in conversation with the team and you will hear about the really (and I mean, REALLY) cool stuff that Brightline does.
It creates a talkable moment.
I took a video, pics and am blogging about it. Heck, I got a limo ride that made me feel special.
They relieved a huge concern of mine and made my afternoon stress-free. So, I am going to tell people about that. Why wouldn’t I?
Jason reached out, just wanting to connect because Chad made the recommendation. No agenda.
Then, he shared something that he thought was value.
Then, he delivered value.
Those three moments built Brightline from a company I’d never heard of to a brand that I am talking about as an advocate…in the span of 1 day.
If this is how they treat friends of their brother’s, imagine how they treat their clients!
Wouldn’t you want people thinking that about you?
Had another inspiring talk on an airplane the other day.
It validated my approach.
I learned a ton about the aircraft leasing business from a guy who sells engines for a major manufacture.
So, why do I do it?
Sure, sometimes people don’t want to talk, no big deal, but if you ask questions and listen, usually you win.
You’ll get ideas that make your business and your life better. I can almost guarantee it.
It will make you a better marketer…and a better person.
I suppose what fathers want to know is that the lessons you are trying to instill in your kids have been received.
Today is my birthday (not looking for calls/congrats or anything), but as part of that, my kids really went all out in making the celebration special.
They got me gifts and made cards.
But what made this the most special birthday ever is that they not only wrote “Happy Birthday” on the cards, they covered the cards with things that they associate with me.
and all done with beautiful artistry because, as I read on Facebook the other day, the Earth without art would just be “eh”
It was really emotional for me. I felt like some of my lessons were sinking in. That made me proud…and made this the best birthday ever.
I picked up Paco from school the other day so he didn’t have to go to ballet with the two girls.
He came home, did some reading, hung out with me in my office and was generally fine.
The NFO had left instructions for dinner, which is normally served around 5.15.
At 5.45, I realized I hadn’t fed him and was headed upstairs to get him set up. I knew that if he was hungry, he would have just told me.
On the way home, I saw a text from the NFO, basically saying “hey, why hasn’t the boy been fed yet?”
I saw Paco and said, ‘hey bud, let me ask you. Did you tell Mom that I hadn’t given you dinner yet?”
“Yes,” he said.
“But were you hungry?” I asked.
“Not really.”
“So, is it that you just enjoy getting me in trouble?”
He smiled.
“Yes.”
Always interested in knowing what others have enjoyed.
Here are mine.
Books
Movies
Working through…