Wednesday, May 16, 2007

No more phone trees....

A new service called BRINGO offers you the following deal to avoid 'phone trees.'

  • Find the company you'd like to call by category (credit cards, mortgages, loans, health care)
  • Enter your phone # (we will never disclose your phone number to anyone, not even your mother!).
  • Wait a few seconds while we navigate the phone tree.
  • When we call you back, pick up your phone and you're done. No more phone trees.

I haven't tried it yet, but looks very, very interesting. Talk about solving a customer problem.

Technology defeats technology.

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