I know I do this everyday, but...

My love of technology is well documented.

I do my best to take advantage of it and make things work as well as possible.

Still, when my great neighbor emailed me while I was in Israel to tell me that the phone and cable lines to my house had been knocked down by a tree during a windstorm and then I put in a customer service request to Comcast...from Israel...for free thanks to Vonage, it kind of blew my mind.