Thursday, May 15, 2008

Effective Consulting...

Consulting is very much a qualitative experience. Not always, but usually it comes down to how the client "feels" about your performance more than any objective measures.

That can make it difficult.

One measurement that I've noticed, however, is: how often do you hear your clients using your phrases or telling your stories back to you?

If it happens, you're doing your job.

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