Monday, October 22, 2007

When Free Isn't...

I am in a sales business and I know that companies need to sell. That's fine.
But I HATE when companies aren't straight up with you.
Got this coupon for an "Efficiency Evaluation" from BGE. I figured, "great, I'd get some measurements so I have some information about how my systems currently work."
Naturally, after that, I would EXPECT them to give me the info of how much it would cost to upgrade.
So, when I called about it, all I got was, "We'll tell you how much it costs to get the newest HVAC systems."
That's it. No 'efficiency evaluation.' Just a hard core sales pitch.
Yeah, way to build the trust there.
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