The unsung heroes of Poppy's and Nana's shiva are the friends of our family who have generously offered to make meals and "work the kitchen" during the high tide hours, making sure there's food on the table, cups, ice, etc.
I remember this type of help well from the thyroid cancer treatment days.
The people who step up to take care of the little things are the biggest heroes.
When your friends face challenges, make a specific offer to assist with a mundane task. My unsolicited advice.