As my cousin Barry says, "there are things I can do in person that I could never do on the phone."
There's some stat that says that "communication is only 7% verbal."
So when you are on the phone, you are at a big disadvantage in terms of getting your message across.
That's why I am in St. Louis today (and was in Seattle last week).
There are some folks on my extended virtual who live here and I decided that, if I want to be a "change agent," I need to sell them face to face on my ideas.
No matter how digital we are...email/video conferencing/chats/phones, the in-person human touch can work wonders.
It has for me these last two trips.
Something to think about as we build relationships around the country and world.