Fascinating talk about the role of vulnerability and its centrality to self-fulfillment.
Showing posts with label Emotional intelligence. Show all posts
Showing posts with label Emotional intelligence. Show all posts
Wednesday, March 02, 2011
Thursday, January 27, 2011
Emotional Disclaimer…
One of the many things which the NFO does better than I is to express empathy for other people.
I'm working on it, but have a long way to go.
Typically, when the two of us receive an email from someone with any type of inquiry, I get it first and am happy to respond.
However, as I draft my response, there’s a voice in my head saying, “I bet I could be more sensitive, thoughtful, caring, and empathic like the NFO is.”
Of course, I have very little clue of actually HOW to do that, so I’ve come up with a hybrid approach.
I’ll respond initially by saying,
“Before I respond, I’d like you to imagine all of the thoughtful, caring, and sensitive language that the NFO would insert here about how much this means to us, how humbled we are, and how much we respect you, etc….yada, yada yada.
Now, here’s what I’ll say…”
and then I can just write it out.
Problem solved!!!!
It’s like those big disclaimers at the end of emails from lawyers, right?
Tuesday, November 16, 2010
On Empathy…
I’m not naturally gifted in the area of empathy.
And, I’m the first to admit that it has definitely come back to hurt me at times.
The other day, I heard a sermon where the person defined empathy as a skill:
the ability to anticipate the needs of others
I found that refreshing.
It gives you a clear definition and a binary Yes/No…”either I did anticipate or I didn’t?”
I guess the next question is…just because you CAN anticipate someone else’s needs, does that mean you should act on them?
Monday, April 13, 2009
Chutzpah Intelligence
During my most recent sauna visit, I met a retired professor of Psychology who told me that there are over 200 different types of intelligence that have been identified.
He lamented the fact that we devote most of our energies to IQ (with a little of EQ-Emotional and the very rare AQ-Adversity).
When it comes to sales, there's an old saying, "if you don't ask, you never get," and I wondered if there's a "Chutzpah Quotient."
There probably is and you probably know those people.
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=5df07e81-47f4-4395-bef0-7c7564d6c655)
He lamented the fact that we devote most of our energies to IQ (with a little of EQ-Emotional and the very rare AQ-Adversity).
When it comes to sales, there's an old saying, "if you don't ask, you never get," and I wondered if there's a "Chutzpah Quotient."
There probably is and you probably know those people.
Subscribe to:
Posts (Atom)
Subscribe to RSS Feed