Hyundai's Customer Service

Over the past few weeks, I've called a number of companies of which I'm a customer, including Comcast, T-mobile, Hyundai, United Airlines, USAir, and a few others. I am blown away by how difficult most companies make it for customers to give feedback and offer ideas about how they can improve their product or services.

I should mention, however, that Hyundai's response has been incredible. No less than 4 people have responded to my email, they've asked for my input on some new ideas and even asked me to consider being on an "Owners Panel."

This is a company that knows how to listen. It makes me more excited to own my Elantra and optimistic about the type of products/service they will deliver in the future.