Tuesday, January 19, 2010

How to Get Better Service From Your Airline

Use Twitter.

Mike Eisenberg on El Al.

I also read a great story (though I can’t find the link right now) of someone who was flying Virgin America and using the in-flight wi-fi.

He wrote something like “the guy next to me probably hasn’t showered in a day or two.”

10 minutes later, a flight attendant came up to him and asked discretely if “perhaps he would be more comfortable in another seat.”

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