How a Car Mechanic Can Earn Trust

We've all been there (well, maybe most of us have). Your car is broken down in an unfamiliar locale and you have to confront the fact that you are at a mega-disadvantage when it comes to your relative level of knowledge vis a vis the mechanics.

It is my hope/belief that the arrival of technologies such as social, mobile, and user-generated content sites will change that.

Part of that is making sure that people know you are holding them accountable.  Here's how I did it with Elite Automotive in Potomac, MD. Their willingness to go on video showed me their trustworthiness and then, of course, I validated it with my trusted mechanic (unless they are in cahoots with each other :)

Seriously, these guys were great and I highly recommend them...even when your car isn't broken.

Enjoy the videos




And afterwards